COMPUTER CLASSES FOR SENIORS BUSINESS PLAN

I. Executive Summary

Company Description

SilverBridge Learning (name reflects bridging older adults to today’s digital world) is a U.S.-based senior education company launching in 2026. We operate in the community education and edtech sector and deliver specialized digital literacy training for older adults through recurring monthly subscriptions. Our core offerings are instructor-led, small-group workshops and paid private tutoring delivered in community hubs; the combination of a structured curriculum plus social learning reduces isolation and accelerates retention. One clear goal: enroll 500 paid subscribers in year one.

We develop and run weekly curriculum blocks, train patient facilitators, run scheduled private sessions, and partner with local community centers and libraries to deliver classes. What sets us apart is low student-to-instructor ratios, facilitators trained in geragogy (senior learning), and a social-first format that pairs tech skills with peer connection. Target customers are U.S. adults age 65+ and their families. Short-term goals: launch operations in three metro areas and secure 20 partner hubs in 2026. Long-term goals: scale to 10,000 subscribers, expand nationally, and license the curriculum to third-party operators. One clear aim: become the leading provider of community-based digital literacy for seniors in the U.S.

Problem

Seniors aged 60 and over face a persistent digital divide that prevents reliable access to essential services—online banking, telehealth portals, and Social Security systems—and reduces social contact via video calls. They routinely miss telehealth appointments, fail to manage finances online, and lose access to critical services because existing learning resources assume faster pace, prior digital comfort, or offer one-size-fits-all tutorials that don’t match older adults’ needs.

Current options—impersonal online guides, on-demand videos, and rushed help from family—are inadequate. There is a clear gap for a patient, structured, social learning environment that combines small-group workshops and personalized tutoring to restore independence, reduce isolation, and reliably teach the practical tasks seniors need to perform online.

Solution

We deliver patient, supportive, hands-on computer workshops in small groups. Millions of U.S. seniors face digital exclusion that limits access to healthcare, banking, and social connection; our classes give older adults the time, attention, and practice they need to use essential online services safely and independently. One-line: Small-group classes give seniors personalized attention and practice.

Classes cover email, video conferencing, social media navigation, and online safety; meet in accessible senior centers and libraries; provide loaner laptops and tablets; and use peer-oriented instruction to build confidence and reduce isolation. One-line: Practical skills translate directly to safer, more connected daily life.

Mission Statement

Our mission is to empower older adults with the digital skills and confidence to stay connected, independent, and engaged in modern society. We deliver patient, community-focused instruction in a supportive environment that honors every senior's experience, transforming technology from a barrier into a bridge for connection. We are committed to closing the digital divide and reducing social isolation so no senior is left behind.

Key Success Factors

Success depends on occupancy, partnerships, instructor quality, subscription revenue, and a physical community-based model.

• High occupancy: Maintain and grow to 85% occupancy by 2030.
• Low-cost partnerships: Leverage senior centers, libraries, and AARP for acquisition.
• Lead Instructor quality: Hire empathetic instructors to drive retention and referrals.
• Tiered subscriptions: Secure recurring revenue for rapid scaling and financial stability.
• Physical community experience: Differentiate from digital-only competitors with in-person learning.

Financial Summary

Financial snapshot: revenue grows from $264,000 in 2026 to $2,520,000 in 2028, with profitability turning positive in 2027.

Financial requirements: minimum cash of $853,000 (Feb-26); breakeven expected Jan-2027 (13 months) and total payback in 16 months; combined metrics support an IRR of 14.15% and ROE of 11.72%.

Outlook: disciplined costs and a scalable group-delivery model support steady revenue and margin expansion through 2028.

Funding Requirements

This project requires a minimum cash infusion of USD 853,000 to cover start-up CapEx, initial operating deficits, and a 13-month buffer to reach breakeven in Jan-2027; projected revenue grows from USD 264,000 in Year 1 to USD 6,997,000 by Year 5 with EBITDA turning positive in Year 2.