| Office Rent |
Fixed |
Model $4,500 per month from Month 1 through Month 60 before calculating contribution margin. |
Scaling rent with revenue instead of keeping it stable within the current office setup. |
| Software Subscriptions |
Fixed |
Include $1,200 per month as recurring overhead unless the tool stack changes. |
Leaving subscriptions out because each tool feels small on its own. |
| AI Transcription API Fees |
Variable |
Apply as a revenue-linked expense: 8.0% in the first year, falling to 4.0% by the mature year. |
Treating usage fees like a flat platform bill instead of tying them to billable work. |
| Freelance Verification Labor |
Variable |
Apply as direct delivery labor: 15.0% of revenue in the first year, falling to 12.0% by the mature year. |
Treating contractor payouts like overhead instead of tying them to billable work. |
| Cloud Infrastructure and Hosting |
Variable |
Model hosting as revenue-linked usage: 3.0% in the first year and 2.0% from the third year onward. |
Assuming servers are fixed even as video volume and storage needs rise. |
| Payment Processing Fees |
Variable |
Deduct processing from each sale: 3.0% in the first year, declining to 2.6% by the mature year. |
Calculating break-even on gross receipts instead of net cash after card fees. |
| Support Load and QA Review |
Semi-variable |
Keep the base team in overhead, then add review and support capacity as video minute volume rises. |
Averaging all support and QA into one flat monthly number. |
| Customer Support Lead Staffing |
Semi-fixed |
Model salary in steps: 1 FTE early, 2 FTEs as volume grows, and 3 FTEs in the mature year. |
Letting support payroll rise smoothly with revenue instead of adding people in capacity steps. |