A COBRA benefits administrator needs about $67,800 in monthly revenue to break even in the first year Here’s the quick math: $63,750 in monthly fixed overhead divided by a 940% contribution margin equals about $67,819 At a $25 per-participant-per-month service fee, that equals roughly 2,713 paid participants before implementation or add-on fees Higher automation lowers the break-even point, while manual onboarding, heavy support, or more mailing pushes it higher
Fixed costs$63.8K/mo
Overhead and payroll
Contribution margin94%
After variable fees
Break-even revenue$67.8K/mo
Monthly revenue target
Break-even timingMonth 9
Model payback point
Break-even calculator
Test monthly revenue, variable costs, and fixed costs against the point where COBRA admin operations cover overhead.
Money available to cover fixed costs$51,857
$55,167 revenue - $3,310 variable expenses
Margin ratio
94%
Covers fixed costs
$18,643 short
Break-even chart Revenue Total costs
Which benefits administration expenses are fixed, and which move with sales?
Cost classification
Break-even is only reliable when fixed overhead is kept separate from revenue-linked fees. In this model, $10,000 per month of fixed overhead sits apart from payment processing at 2.5% and hosting at 3.5% in the first year.
Expense
Cost
Break-Even Treatment
Common Mistake
Office Rent
Fixed
Use $4,500 per month as baseline overhead from Month 1 through Month 60.
Spreading rent as a percent of revenue, which understates early losses.
Professional Liability Insurance
Fixed
Use $1,200 per month as recurring protection overhead.
Leaving it below the break-even line because it does not serve clients directly.
Legal Compliance Updates
Fixed
Use $2,000 per month to cover ongoing regulatory upkeep.
Treating compliance as optional when it is a core operating requirement.
Software Subscriptions
Fixed
Use $1,500 per month for the current planning range.
Modeling all software as usage-based before any tier change is shown.
Payroll for CEO, Compliance Director, Customer Support Lead, Sales Executive, and Full Stack Developer
Semi-fixed
Add salary in staffing steps as full-time employee counts rise by year.
Treating support headcount like a pure variable expense that moves one-for-one with revenue.
Payment Processing Fees
Variable
Apply the revenue-linked rate, starting at 2.5% in the first year and declining to 2.0% by the fifth year.
Putting processing fees in fixed overhead, which overstates contribution margin.
Cloud Infrastructure and Hosting
Variable
Apply the revenue-linked rate, starting at 3.5% in the first year and declining to 3.0% by the fifth year.
Assuming hosting stays flat while client and participant volume grows.
Notice Printing, Postage, and Support Queues
Semi-variable
Use a base operating layer plus added activity when notices, mailings, and support tickets rise.
Modeling all service workload as fixed, which hides pressure from active case volume.
How does break-even change across lean, base, and full COBRA administration models?
Scenario table
Lean is tight, base turns profitable, and full gives the best cushion. What this estimate hides is ramp timing; Year 1 average revenue smooths the early months.
Planning assumptions only; monthly break-even can move with sales timing, collections, and staffing pace.
Scenario
Monthly Revenue
Variable Costs
Fixed Costs
CM Ratio
Operating Profit
Break-Even Signal
Lean launch model
$55,167
$33,100
$63,750
40.0%
-$18,667
Average month stays under water; Month 9 is the first signal.
Base onboarding model
$119,417
$69,262
$80,833
42.0%
$21,083
Positive run rate supports repeatable employer onboarding.
Full scale model
$186,000
$104,160
$111,250
44.0%
$57,417
Widest cushion, if volume holds and staffing stays disciplined.
What breaks the break-even plan if revenue or support costs slip?
Stress test
The plan breaks if revenue ramps slower than expected or support costs rise. First-year average revenue is about $55,167 a month versus about $67,819 to break even, so there’s a $12,652 monthly gap before Month 9 timing risk.
Stress Case
Changed Assumption
Break-Even Revenue
Revenue Gap
Risk Signal
Current plan
No change to revenue, fixed costs, or margin.
$67,819
$12,652 gap
At the first-year run rate, cash stays tight until volume catches up.
Revenue shortfall
First-year revenue runs 10% below plan.
$67,819
$18,169 gap
A slower ramp pushes break-even farther out.
Fixed-cost pressure
Monthly fixed overhead rises 10% to $70,125.
$74,602
$19,435 gap
More payroll or overhead pushes break-even past the current run rate.
Margin pressure
Processing and cloud hosting rise to 60% of revenue.
$159,375
$104,208 gap
A thin margin leaves no room for higher support or billing costs.
Combined pressure
Revenue falls 10%, fixed overhead rises 10%, and processing plus hosting rise to 60%.
$175,313
$125,662 gap
That mix pushes cash needs well beyond the Month 9 plan.
What should you verify before you sign employer contracts and scale COBRA administration?
Founder checklist
Test the notice, billing, and file workflows before you add employers or hire ahead of them. The model reaches break-even in Month 9, but cash still bottoms at $582K in Month 15, so the first job is proving control before any bigger spend.
1Fixed load$10.0K/mo
Know the monthly fixed burn and assign notice ownership before you sign employers, because rent, insurance, legal updates, software, and admin total $10.0K a month even before wages.
2Billing margin6.0% var.
Reconcile one full billing cycle and check the net after the 2.5% payment fee plus 3.5% hosting, because that margin has to cover support and sales.
3Secure files$80K build
Confirm secure file handling before onboarding employers, because the first six months already carry $80K of platform development and record mistakes are hard to unwind.
4Compliance cadence$2.0K/mo
Lock the monthly review rhythm to the $2.0K legal compliance budget, so notice and reporting changes do not pile up and slow the path to break-even.
5Support load1→5 FTE
Prove support can cover the load before you add accounts, because customer support ramps from 1.0 full-time equivalent (FTE) in Year 1 to 5.0 in Year 5.
6Cash buffer$582K/M15
Validate the $850 Year 1 CAC before you raise the $120K marketing budget, and keep at least $582K through Month 15 so the business does not run short before the model turns.
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