| Cloud Hosting |
Fixed |
Include $15,000 in monthly overhead from Month 1 through Month 60. |
Treating hosting as purely usage-based before scale. |
| Core Banking Platform License |
Fixed |
Include $20,000 in monthly overhead; it is not tied to active accounts in this model. |
Linking the full license fee to customer volume. |
| Data Security Software |
Fixed |
Include $5,000 in monthly overhead as a required platform expense. |
Leaving security out until customer growth starts. |
| Regulatory Compliance Fees |
Fixed |
Include $8,000 in monthly overhead before revenue reaches break-even. |
Modeling compliance as optional or volume-driven. |
| Utilities & Internet |
Semi-fixed |
Start with the $800 monthly base, then review when office or team capacity changes. |
Assuming it rises smoothly with every new user. |
| Customer Acquisition Costs |
Variable |
Apply as a revenue-linked expense: 15.0% in Year 1, 10.0% in Year 2, and 4.0% in Year 5. |
Using one flat rate across all years. |
| Interchange Fees Paid |
Variable |
Apply as a transaction-linked expense: 3.0% in Year 1, 2.8% in Year 2, and 2.0% in Year 5. |
Counting payment fees as fixed overhead. |
| Customer Support Rep Hiring |
Semi-fixed |
Step staffing from 0 FTE in Year 1 to 15 FTE in Year 5 as support load grows. |
Treating support as purely variable with no hiring jumps. |