| Cloud Hosting & Infrastructure |
Fixed |
Carry $15,000 per month in the fixed overhead base from Month 1 through Month 60. |
Scaling it with deposits or loan balances too early. |
| Software Licenses & APIs |
Fixed |
Include $10,000 per month before calculating contribution margin. |
Treating required platform access as optional usage spend. |
| Regulatory Compliance & Legal Retainer |
Fixed |
Model $12,000 per month as fixed coverage needed before break-even. |
Treating compliance as fully variable with customer count. |
| Cybersecurity Services |
Fixed |
Hold $8,000 per month in fixed operating expense across the planning range. |
Reducing fraud and security tools when volume dips. |
| Federal Deposit Insurance Corporation (FDIC) insurance fees |
Fixed |
Use the modeled $3,000 per month as fixed overhead for break-even. |
Excluding deposit-related insurance from monthly coverage needs. |
| Card Interchange Fees Expense |
Variable |
Apply 6.0% in the first year against relevant transaction revenue or volume. |
Budgeting it as a flat line while card usage grows. |
| Customer Acquisition Costs |
Variable |
Apply 8.0% in the first year as volume-linked growth spend. |
Calling all marketing fixed and overstating contribution margin. |
| Customer Support Specialist staffing |
Semi-fixed |
Step payroll up as support capacity grows from 2 FTEs in Year 1 to 20 FTEs in Year 5. |
Treating support as fully variable per account or loan. |