| Professional Office Rent |
Fixed |
Use $4,500 per month as baseline overhead before contribution margin. |
Spreading rent by client and hiding the true monthly hurdle. |
| CRM and Planning Software |
Fixed |
Use $850 per month unless the subscription changes with users or cases. |
Treating software as variable without a usage-based charge. |
| Professional Liability Insurance |
Fixed |
Use $600 per month in the fixed overhead stack. |
Leaving insurance out because it is not tied to a single client. |
| Legal Compliance Retainer |
Fixed |
Use $1,200 per month as recurring compliance overhead. |
Mixing the retainer with case-specific legal consults. |
| Planner and Case Staff Salaries |
Semi-fixed |
Model salary in staffing steps: principal planner, case manager, administrative coordinator, junior planner, and outreach roles change as capacity expands. |
Assuming payroll rises smoothly with each new client. |
| External Document Review |
Variable |
Use 8% of first-year revenue because review work moves with client volume. |
Treating case-specific review as overhead instead of client-driven spend. |
| Medicaid Filing Fees |
Variable |
Use 4% of revenue across the forecast period. |
Putting filing fees below the line instead of in contribution margin. |
| Marketing Budget and CAC |
Semi-variable |
Model the $45,000 first-year budget with $450 customer acquisition cost, so spend has both a planned base and volume-linked behavior. |
Using total marketing spend only and ignoring acquisition efficiency. |