Remote Access Setup Service Break-Even: About $66K/Month
A staffed remote access setup service breaks even at about $658K in monthly revenue in the Year 1 model Here’s the quick math: $467K fixed monthly costs divided by a 71% contribution margin equals $658K The model reaches break-even in Month 5, with Year 1 revenue averaging about $1298K per month Results move with the mix of implementation work at $175/hour, managed security support at $150/hour, and ad-hoc consulting at $225/hour
Fixed costs$43.0K/mo
Staffed base
Contribution margin71%
After variable costs
Break-even revenue$60.5K/mo
Monthly target
Break-even timingMonth 5
First break-even
Break-even calculator
Test monthly revenue, variable expenses, and fixed costs against monthly break-even.
Money available to cover fixed costs$276,007
$363,167 revenue - $87,160 variable expenses
Margin ratio
76%
Covers fixed costs
Yes
Break-even chart Revenue Total costs
Which expenses are fixed, and which move with sales for this service?
Cost classification
Break-even is only useful if payroll, software, hosting, and sales fees sit in the right buckets. Misclassify delivery labor or usage fees, and Month 5 break-even can look safer than it is.
Expense
Cost
Break-Even Treatment
Common Mistake
CEO and Principal Consultant payroll
Fixed
Model the $145,000 annual salary as recurring staffed overhead across the planning range.
Treating principal delivery hours like per-job contractor labor.
Senior Security Engineer payroll
Fixed
Use fixed payroll in the staffed model, with headcount rising from 1.0 FTE in the first year to 5.0 FTE in the mature year.
Moving engineer payroll into variable expense just because work is billable.
Junior Security Analyst payroll
Fixed
Classify salary as fixed staffed capacity, starting at 1.0 FTE in the first year.
Ignoring idle time when customer demand is below staff capacity.
Account Executive payroll
Fixed
Keep base salary fixed, separate from sales commissions that move with revenue.
Blending base pay and commission into one variable selling rate.
Software Subscriptions and Licenses
Variable
Apply 12% of first-year revenue, or about $186,840 on $1.557 million revenue.
Burying license usage inside fixed overhead.
Cloud Hosting and Datacenter Fees
Variable
Apply 5% of first-year revenue, or about $77,850 on $1.557 million revenue.
Treating usage-driven hosting as a flat monthly bill.
Sales Commissions
Variable
Apply 5% of revenue, so commission expense scales directly with closed sales.
Forgetting commissions when testing gross margin at break-even.
Annual Marketing Budget
Semi-fixed
Use the $45,000 first-year budget as a planned spend level that steps up in later years.
Treating marketing as purely variable with every new customer.
How does break-even change from a lean launch to a base case and then a full recurring support model?
Scenario table
Break-even gets easier to hold as managed security grows from 45% of customers in Year 1 to 85% in Year 5, even while fixed costs rise. The larger recurring base creates a wider monthly cushion.
Planning figures are model assumptions, not guarantees; actual mix, pricing, and staffing can move break-even in either direction.
Scenario
Monthly Revenue
Variable Costs
Fixed Costs
CM Ratio
Operating Profit
Break-Even Signal
Launch setup-led model
$129.8k
$37.6k
$52.0k
71%
$40.1k
Revenue sits about 1.8x break-even, so launch clears fixed cost with a modest cushion.
Balanced growth model
$257.3k
$68.2k
$75.2k
73.5%
$113.9k
Revenue is about 2.5x break-even, which gives a healthier cushion if sales slow.
Full recurring support model
$698.7k
$139.7k
$159.7k
80%
$399.3k
Revenue is about 3.5x break-even, so recurring support carries most fixed cost risk.
What breaks the break-even plan for this remote access setup service?
Stress test
Year 1 still has a wide cushion, but the model gets tight fast if sales slip, fixed costs creep, or margin drops. The watchouts are CAC above $450, billable hours below 4.5 per active customer, and managed-security attach under 45%.
Stress Case
Changed Assumption
Break-Even Revenue
Revenue Gap
Risk Signal
Current plan
No change.
$658K
$899K cushion
Healthy cushion, but CAC and staffing still need control.
Revenue shortfall
Revenue falls 20% to about $1.038M.
$658K
$380K cushion
Still above break-even, but the cushion shrinks fast.
Fixed-cost increase
Fixed costs rise 10% to about $514K.
$724K
$833K cushion
Overhead creep lifts the floor before sales do.
Margin pressure
Variable expenses rise 5 points to 34%.
$708K
$849K cushion
Higher software or labor spend squeezes contribution margin.
Can you prove this remote access setup service can sell and deliver before you lock in payroll and equipment?
Founder checklist
Before you add payroll, equipment, and paid acquisition, prove the service can hit break-even with real demand and repeatable delivery. The tight spot is cash: minimum cash drops to $790K in Month 2, so ramp only when the pipeline is real.
1Break-even revenue$658K/mo
Confirm booked work can support the modeled break-even run rate before you commit to scale.
2Payroll load$410K
Keep hiring tied to the Year 1 payroll base so fixed costs don’t outrun delivery.
3Unit margin71% CM
Check that software, hosting, commissions, and referral fees still leave enough margin to cover fixed costs.
4Delivery load21 hrs
Verify one customer’s setup and service mix fits the 12, 4, and 5 hour work load before you add more staff.
5Cash buffer$790K
Hold enough cash for the Month 2 trough, because the runway tightens before payback arrives.
6Lead cost$450 CAC
Test whether the $45K Year 1 marketing budget can produce qualified leads at or below this cost.
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