| Office Rent |
Fixed |
Use the $3,500 monthly amount as recurring overhead from Month 1 through Month 60. |
Tying rent to customer count when it stays flat within the planning range. |
| Utilities & Internet |
Fixed |
Use the $800 monthly amount as base operating overhead in break-even. |
Modeling small office bills as route-volume driven when they are mostly stable. |
| Software Subscriptions (Internal) |
Fixed |
Use the $1,200 monthly amount as recurring team software overhead. |
Mixing internal tools with customer platform usage fees. |
| Cloud Infrastructure & Hosting |
Variable |
Apply 8.0% of revenue in the first year, then lower by year as modeled. |
Treating hosting as fixed when route volume and platform usage make it rise. |
| Third-Party Data Licensing |
Variable |
Apply 6.0% of revenue in the first year because mapping and routing data scales with usage. |
Holding data fees flat even as routes, vehicles, and client activity grow. |
| Sales Commissions & Bonuses |
Variable |
Apply 3.0% of revenue in the first year because it moves with closed sales. |
Putting commissions in fixed payroll and overstating gross margin at low volume. |
| Digital Advertising Spend |
Variable |
Apply 2.0% of revenue in the first year for break-even sensitivity. |
Using only the annual marketing budget and missing the revenue-linked spend rule. |
| Customer Support Specialist Payroll |
Semi-fixed |
Start with 0.5 FTE in the first year, then step up as client count and support load rise. |
Assuming support scales smoothly per customer instead of hiring in staffing steps. |