| Core Platform Software Licenses |
Fixed |
Add $3,000/month to overhead from Month 1 through Month 60. |
Spreading it across customers and hiding the base burn. |
| Office Rent & Utilities |
Fixed |
Add $2,500/month to overhead; it does not change with bot count. |
Assuming remote sales growth lowers the rent burden. |
| Legal & Accounting Retainer |
Fixed |
Add $1,500/month to overhead because it is needed before scale. |
Leaving it out until fundraising or audits start. |
| Cloud Infrastructure & Data Processing |
Variable |
Model as 5.0% of revenue in the first year, falling to 3.5% by Year 5. |
Treating hosting like flat overhead and overstating margin. |
| Third-Party Bot Engine Licenses |
Variable |
Model as 3.0% of revenue in the first year, falling to 2.0% by Year 5. |
Ignoring license drag as paid usage expands. |
| Sales Commissions & Bonuses |
Variable |
Model as 6.0% of revenue in the first year, falling to 4.5% by Year 5. |
Putting commissions in fixed payroll and overstating contribution. |
| Scalable Customer Support Tools |
Semi-variable |
Model as usage-linked support load at 2.0% of revenue in the first year, falling to 1.0% by Year 5. |
Treating support-heavy delivery like pure software. |
| Customer Success Manager Staffing |
Semi-fixed |
Add the staffing step when the role starts in Year 2 at 0.5 FTE. |
Hiring support before recurring revenue is stable. |