You’re modeling a phone or video consultation service before profit starts This break-even view uses a monthly planning period, $48,975 in fixed overhead, and 822% contribution margin it excludes clinical advice, licensing guidance, and tax claims
Fixed costs$10.9K/mo
Base overhead
Contribution margin82.2%
After variable costs
Break-even revenue$13.2K/mo
Revenue target
Break-even timingMonth 13
Model break point
Break-even calculator
Use this calculator to test monthly telemedicine revenue, variable costs, and fixed costs against break-even.
Money available to cover fixed costs$668,323
$789,980 revenue - $121,657 variable expenses
Margin ratio
85%
Covers fixed costs
Yes
Break-even chart Revenue Total costs
Which telemedicine expenses are fixed, and which move with patient visits?
Cost classification
Your break-even gets noisy fast if practitioner payouts are modeled like payroll. Treat stable monthly overhead as fixed and revenue-linked items as variable, so the Month 13 break-even target stays useful.
Expense
Cost
Break-Even Treatment
Common Mistake
Platform Maintenance & Hosting
Fixed
Include $5,000 per month in fixed overhead from Month 1 through Month 60.
Tying hosting fully to visit volume when the model states a flat monthly amount.
HIPAA Compliance Software
Fixed
Include $1,200 per month as required compliance overhead.
Leaving compliance out of break-even because it does not create visits directly.
General Liability & Malpractice Insurance
Fixed
Include $800 per month before calculating required contribution margin.
Spreading insurance across practitioner payouts instead of treating it as monthly overhead.
Cybersecurity Services
Fixed
Include $1,500 per month as a fixed platform protection expense.
Cutting cybersecurity from the base case even though it runs every month.
Practitioner Payouts
Variable
Apply 11.0% of revenue in the first year, falling to 9.0% by the fifth year.
Treating clinician payouts as fixed payroll instead of revenue-linked visit fulfillment.
Platform Transaction Fees
Variable
Apply 1.0% of revenue in the first year, falling to 0.6% by the fifth year.
Ignoring small payment fees because each one looks minor on a single visit.
Marketing & Patient Acquisition
Variable
Apply 5.0% of revenue in the first year, falling to 3.0% by the fifth year.
Modeling acquisition spend as fixed when it scales with booked consultations.
Customer Support Lead
Semi-variable
Model 0.5 FTE in the first year, 1.0 FTE in the second year, and 1.5 FTE in the third year.
Holding support flat while patient volume and issue volume rise.
How does break-even change from a lean launch to a full telemedicine setup?
Scenario table
Break-even gets easier as volume rises because fixed overhead is already covered in the Year 2 and Year 3 setups. The lean case is close to break-even, while the base and full cases build a much wider cushion.
Planning assumptions only; actual results will move with provider fill, pricing, and support load.
Scenario
Monthly Revenue
Variable Costs
Fixed Costs
CM Ratio
Operating Profit
Break-Even Signal
Lean launch
$64,725
$11,521
$48,975
82.2%
$4,229
Thin cushion; small fill-rate misses can wipe out profit.
Base case
$197,582
$32,799
$66,475
83.4%
$98,308
Strong profit signal; break-even risk drops fast if utilization holds.
Full launch
$510,584
$78,633
$80,850
84.6%
$351,101
Wide cushion; capacity and support must scale with demand.
What breaks the Year 1 break-even plan for telemedicine?
Stress test
Year 1 revenue is $64,725 against a $59,580 break-even point, so the cushion is only $5,145. Fixed overhead is $48,975 a month and variable costs start at 17.8%, so small misses or fee hikes can erase that buffer; Month 12 cash need is $661,000.
Stress Case
Changed Assumption
Break-Even Revenue
Revenue Gap
Risk Signal
Current plan
No change.
$59,580
$5,145 cushion
Only a thin first-year buffer.
Revenue shortfall
Year 1 revenue falls by the full $5,145 cushion.
$59,580
$0 cushion
Any deeper miss turns profit into loss.
Fixed-cost pressure
Monthly cybersecurity spend rises by $1,500.
$61,405
$3,320 cushion
One overhead line item cuts the buffer by more than a third.
Margin pressure
Variable load rises to 24.3% from higher practitioner payouts.
$64,728
$3 gap
The Year 1 margin almost disappears.
Combined pressure
Revenue falls by $5,145 and variable load rises to 24.3%.
$64,728
$5,148 gap
This can push break-even past Month 13 and strain Month 12 cash.
Is the telemedicine launch ready before you commit to platform spend, hiring, and paid acquisition?
Founder checklist
Don’t lock in the build yet unless you can staff all five visit types, prove bookings at $75 to $150, and carry the $48.975K monthly burn. Break-even only holds if provider supply, pricing, and cash all work before paid acquisition scales.
1Provider coverage5 specialties
Confirm you can schedule general physician, pediatrician, dermatologist, psychiatrist, and nutritionist coverage at the Year 1 capacity plan, or paid acquisition will fill a pipeline you cannot serve.
2Margin check82.2%
At Year 1 pricing and cost rates, each visit keeps about 82.2% after practitioner payouts, transaction fees, marketing, and scalable tech, so this has to stay intact for break-even to work.
3Overhead load$48.975K/mo
Year 1 payroll and fixed overhead total about $48.975K a month, so you need enough visits to cover this burn before adding more headcount.
4Price test$75-$150
Test whether patients book at $75 to $150 per visit across the service mix, because the top-line plan only works if demand holds at those price points.
5Platform flow$175K
Confirm secure video, payment collection, and compliant storage work end to end before launch, because the first $175K of build and storage spend only pays off if visits convert cleanly.
6Cash reserve$661K
Keep support lean and hold at least $661K of cash through Month 12, because the model does not reach break-even until Month 13 and payback takes 18 months.
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