Don’t scale paid traffic or lock talent deals until the pilot proves unit economics and call operations work. The model reaches breakeven in Month 28, but cash bottoms near negative $253K in Month 27, so uptime, refunds, and cash timing have to hold first.
1Talent terms$2,000 CACLock celebrity agreement terms first, because Year 1 seller CAC is $2,000 and weak cancellation or refund terms can wipe out the first wave of paid demand.
2Monthly base$44.3K/moConfirm the fixed load stays near the Month 1 base of about $44.3K a month, so you do not hire past the cash burn the model can carry.
3Unit margin85% CMCheck that each booking still leaves about 85% contribution after the 5% tech, 3% processing, 4% talent support, and 3% affiliate costs, or break-even slips.
4Support rampMonth 13Test video-call uptime, privacy controls, and time-zone scheduling before the Month 13 support and engineer ramp, because failed calls turn into refunds fast.
5Cash trough-$253KHold enough reserve to cover the negative $253K minimum cash in Month 27, since breakeven only arrives in Month 28 and payback takes 45 months.
6Buyer mix60/30/10Open the paid push only if bookings can skew past casual fans, because Year 1 mix is 60% casual, 30% superfans, and 10% collectors, and repeat orders rise from 0.10 to 0.50 and 0.20.