7 Critical KPIs for Measuring Casino Resort Performance

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KPI Metrics for Casino Resort

Running a Casino Resort requires balancing high fixed costs with volatile gaming revenue and stable lodging income You must track 7 core KPIs across hotel operations, gaming yield, and overall profitability to manage this complexity Initial forecasts show occupancy starting at 650% in 2026, rising to 820% by 2030, which drives room revenue Focus on Gross Operating Profit per Available Room (GOPPAR) and contribution margin variable costs like gaming taxes and marketing start high at 110% of revenue in 2026 but decline slightly to 65% and 35% respectively by 2030 Review these metrics weekly to optimize room pricing and gaming floor yield, especially since the initial capital expenditure for equipment and furnishings exceeded $50 million

7 Critical KPIs for Measuring Casino Resort Performance

7 KPIs to Track for Casino Resort


# KPI Name Metric Type Target / Benchmark Review Frequency
1 Revenue Per Available Room (RevPAR) Yield Measurement Growth from 650% occupancy in 2026 and $180 Standard King midweek ADR Daily
2 Win Per Gaming Position (WPGP) Operational Efficiency Depends heavily on jurisdiction and game type; calculate daily Gross Gaming Revenue divided by active positions Daily
3 Gross Operating Profit Per Available Room (GOPPAR) Profitability Aim for consistent monthly increases across 600 available rooms in 2026 Monthly
4 Total Variable Cost Percentage Cost Control Reduce YoY; watch F&B Cost of Sales (60% in 2026) and Gaming Taxes (70% in 2026) Operational
5 Months of Cash Runway Liquidity Crucial since minimum cash point is -$6,135 million; monitor average monthly net burn Monthly
6 Revenue Per Employee (RPE) Productivity Monitor as FTE count grows past 300+ (2026) and Gaming Staff scales from 50 to 75 by 2030 Monthly
7 Non-Gaming Revenue Mix Risk Mitigation Higher mix reduces regulatory risk; track $50,000 Spa Services and $80,000 Resort Fees (2026) Monthly


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How quickly does the business generate positive cash flow and what is the long-term return on investment?

The Casino Resort project expects to hit cash flow breakeven in just 2 months, but it requires substantial capital, projecting a minimum cash need of -$6,135 million by September 2026, which currently results in a negative Internal Rate of Return (IRR) of -0.02%. If you're mapping out the initial funding stages, you should review What Are The Key Steps To Develop A Comprehensive Business Plan For Your Casino Resort?

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Speed to Profitability vs. Capital Burn

  • Target breakeven time is set for 2 months post-launch.
  • Maximum negative cash position is projected at -$6,135 million.
  • This significant cash requirement is measured against the September 2026 forecast.
  • Focus on driving early revenue density to shorten the capital draw period.
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Long-Term Return Metrics

  • The current Internal Rate of Return (IRR) stands at a negative -0.02%.
  • A negative IRR means the project’s expected return doesn't yet beat the cost of capital.
  • This metric will defintely improve once sustained positive cash flow is achieved.
  • The initial investment timing is the primary driver of this early negative reading.

Where are the largest controllable costs and how efficient is labor utilization across departments?

The largest controllable cost challenge for the Casino Resort is managing variable expenses, projected to hit 190% of revenue by 2026, while fixed overhead sits at $1145 million monthly; to understand the operational scaling required to absorb this, Have You Considered The Best Strategies To Open And Launch Your Casino Resort Successfully? Labor efficiency must be tracked rigorously as a percentage of departmental revenue across Gaming, Hotel, and Food & Beverage (F&B).

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Fixed vs. Variable Exposure

  • Fixed monthly expenses are currently listed at $1145 million, which you must cover regardless of occupancy or volume.
  • Variable costs are defintely the primary risk, expected to consume 190% of revenue in 2026 if left unchecked.
  • This means for every dollar earned, you are spending $1.90 on direct variable inputs that year.
  • Controlling variable spend requires tight procurement standards across all ancillary services like F&B and spa operations.
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Labor Utilization Benchmarks

  • Track Gaming labor cost as a percentage of Gaming revenue monthly.
  • Hotel labor efficiency depends heavily on occupancy rates and ADR (Average Daily Rate).
  • F&B labor utilization is often the most volatile due to fluctuating event bookings.
  • If Gaming labor exceeds 25% of Gaming revenue, you're likely overstaffed for current volume.

Are we effectively maximizing revenue from our physical assets, especially hotel rooms and gaming floor space?

To maximize revenue from your physical assets, the Casino Resort must rigorously track occupancy rate, Average Daily Rate (ADR), and Win Per Gaming Position (WPGP) to confirm pricing and utilization are optimized; you can review the historical context in Is The Casino Resort Currently Generating Consistent Profits? Honestly, if you aren't watching these three levers, you're defintely leaving money on the table.

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Lodging Asset Performance

  • Target 650% utilization rate for lodging assets by 2026.
  • Calculate ADR against market benchmarks for comparable luxury properties.
  • If ADR dips below $350, immediately review dynamic pricing models.
  • Track room night contribution margin after variable housekeeping costs.
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Gaming Floor Yield

  • Measure Win Per Gaming Position (WPGP) on a rolling 7-day basis.
  • If WPGP falls below $400 per shift, reallocate machine mix.
  • Fixed cost allocation for the gaming floor must be covered by 80% of average WPGP.
  • Use event space rental revenue to offset low-performing floor segments during slow convention weeks.

Which metrics drive strategic pricing decisions and capital allocation for future expansion?

For the Casino Resort, strategic pricing and capital allocation decisions hinge on demonstrating clear, scalable profitability, which is why you must focus on EBITDA growth projections and GOPPAR performance; if you're planning major investments, Have You Considered The Best Strategies To Open And Launch Your Casino Resort Successfully? This approach ties spending directly to measurable operational returns, a key signal for investors.

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EBITDA Growth Justifies Spending

  • Projected EBITDA grows from $265 million in Year 1.
  • Target Year 5 EBITDA reaches $1,198 million.
  • This 4.5x growth trajectory validates aggressive CapEx deployment.
  • Use this metric to model future debt servicing capacity accurately.
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Operational Efficiency Lever

  • GOPPAR (Gross Operating Profit Per Available Room) measures profitability per room, regardless of occupancy.
  • High GOPPAR signals pricing power in lodging and ancillary services.
  • Improve GOPPAR by optimizing room rates and controlling variable costs in dining/spa.
  • This metric defintely informs the payback period for new room inventory CapEx.

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Key Takeaways

  • Managing a capital-intensive casino resort requires rigorously tracking 7 core KPIs to balance high fixed costs, which total $11.45 million monthly, against volatile gaming revenue.
  • Operational success relies on unifying hotel yield (RevPAR) and casino performance (WPGP) through the overarching profitability measure, Gross Operating Profit Per Available Room (GOPPAR).
  • Despite facing an initial negative Internal Rate of Return (-0.02%) and a significant cash trough of -$6.135 million, the business projects achieving positive cash flow within two months.
  • Strategic pricing and capital allocation decisions should be guided by asset utilization metrics, such as projected 650% occupancy in 2026, to ensure EBITDA growth justifies future expansion.


KPI 1 : Revenue Per Available Room (RevPAR)


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Definition

Revenue Per Available Room (RevPAR) tells you the yield from your hotel inventory, measuring total room revenue against every room you could have sold. It’s the essential metric for hotel managers to blend occupancy rates with pricing strategy. For the resort, tracking this daily is non-negotiable given the aggressive growth targets set for 2026.


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Advantages

  • Shows true room revenue efficiency, not just how full the hotel is.
  • Directly links pricing decisions (ADR) to inventory management.
  • Allows quick comparison against competitor hotel performance metrics.
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Disadvantages

  • It ignores the high-margin revenue from gaming and dining operations.
  • A high RevPAR can mask poor operational efficiency if fixed costs are high.
  • The 650% occupancy target mentioned for 2026 requires careful interpretation, as standard occupancy cannot exceed 100%.

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Industry Benchmarks

For luxury integrated resorts, the goal is always to achieve a RevPAR significantly above the market average, often by 20% or more. Benchmarks help you validate your pricing structure; for instance, if the Standard King's midweek rate is $180, you need to know if that beats the competition or if you are leaving money on the table.

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How To Improve

  • Raise the Average Daily Rate (ADR) during high-demand periods.
  • Optimize room inventory management to reduce unsold nights.
  • Bundle rooms with high-margin ancillary services like spa access.

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How To Calculate

RevPAR is calculated by dividing the total revenue generated from room sales by the total number of rooms available for sale during that period. This metric works whether you are looking at a single day or an entire quarter.

RevPAR = Total Room Revenue / Total Available Rooms


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Example of Calculation

If the resort has 600 rooms available in 2026, and you achieve a total room revenue of $108,000 for a given day, your RevPAR is $180. This matches the target midweek ADR for the Standard King, showing you filled every room at that rate.

RevPAR = $108,000 / 600 Rooms = $180

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Tips and Trics

  • Segment RevPAR by room type; the Standard King's $180 is different from a VIP Suite's yield.
  • Correlate daily RevPAR performance directly with local event schedules.
  • Use RevPAR to pressure test the effectiveness of gaming floor promotions driving room bookings.
  • If forecasting relies too heavily on the 650% target, budget accuracy will suffer defintely.

KPI 2 : Win Per Gaming Position (WPGP)


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Definition

Win Per Gaming Position (WPGP) tells you the average daily revenue earned from every active slot machine or table game on your floor. This metric is vital for assessing the immediate earning power of your physical gaming assets. It helps management decide which games to keep and which to replace.


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Advantages

  • Pinpoints underperforming assets needing replacement or relocation.
  • Allows daily comparison against jurisdictional standards.
  • Directly links asset investment to daily cash generation.
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Disadvantages

  • Ignores operational costs like staffing or maintenance.
  • Results vary widely based on game type (slots vs. table games).
  • Doesn't reflect overall profitability (GOPPAR is better for that).

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Industry Benchmarks

Benchmarks for WPGP vary significantly based on location and game mix. In major US markets, a well-run slot floor might see WPGP between $150 and $350 daily, while table games often yield higher per position but require more staff. These targets help you gauge if your game mix is appropriate for your target market.

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How To Improve

  • Reallocate prime floor space to games showing the highest WPGP.
  • Implement targeted player incentive programs to increase session length.
  • Analyze game type performance relative to the 70% Gaming Taxes liability.

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How To Calculate

To find WPGP, you divide the total money won by patrons (Gross Gaming Revenue) by the number of active gaming spots. This calculation must be done daily to catch immediate trends.

WPGP = Gross Gaming Revenue / Total Active Positions


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Example of Calculation

Suppose on a busy Saturday, the resort generates $100,000 in Gross Gaming Revenue from 500 active slot machines and tables. Here’s the quick math:

WPGP = $100,000 (GGR) / 500 (Active Positions) = $200.00 per position

This $200.00 WPGP is the daily revenue generated by each unit before considering the 70% Gaming Taxes.


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Tips and Trics

  • Segment WPGP by game type (e.g., Class III slots vs. Blackjack tables).
  • Review WPGP daily, correlating spikes with specific marketing events.
  • Factor in local regulatory requirements affecting game availability.
  • Use WPGP alongside Revenue Per Available Room (RevPAR) for defintely holistic checks.

KPI 3 : Gross Operating Profit Per Available Room (GOPPAR)


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Definition

Gross Operating Profit Per Available Room (GOPPAR) tells you the total operating profit generated by every single room you own, whether it's booked or not. It’s the best single measure for a complex operation like a casino resort because it forces you to look at profitability across rooms, gaming, and F&B, all measured against your fixed asset base of 600 rooms planned for 2026. This metric cuts through revenue noise to show true operational efficiency.


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Advantages

  • Shows profitability across all revenue streams, not just rooms.
  • Measures asset utilization against the total physical size (600 rooms).
  • Highlights the impact of high-margin activities like gaming on the whole operation.
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Disadvantages

  • Ignores capital expenditures (CapEx) and debt service costs.
  • Can mask poor performance in one area if another (like gaming) is booming.
  • Doesn't account for high variable costs, like the 60% F&B Cost of Sales.

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Industry Benchmarks

For luxury hotels, GOPPAR benchmarks vary widely based on location and seasonality, but for a full-service resort, you need a number significantly higher than standard hotels to cover the massive fixed costs of gaming infrastructure. Since you have high variable costs, like 70% Gaming Taxes, your target GOPPAR must reflect strong operational leverage. If your GOPPAR lags, it means your 600 rooms aren't generating enough profit flow to support the entire enterprise.

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How To Improve

  • Increase Average Daily Rate (ADR) during peak demand periods.
  • Drive high-margin ancillary spend per occupied room night.
  • Optimize gaming floor layout to increase Win Per Gaming Position (WPGP).

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How To Calculate

You calculate this by taking the total profit before depreciation, interest, taxes, and amortization (EBITDA proxy) and dividing it by the total number of rooms you have available, regardless of occupancy. You defintely want this number trending up monthly.



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Example of Calculation

If your projected Gross Operating Profit for a month is $1,800,000 against 600 available rooms.

GOPPAR = $1,800,000 / 600 Rooms

This yields a GOPPAR of $3,000 per room for that period.


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Tips and Trics

  • Track GOPPAR monthly to spot seasonal dips early.
  • Compare GOPPAR against RevPAR to see if profit margins are improving.
  • Ensure GOP calculation correctly allocates F&B and gaming overheads.
  • Use the 600 room count as the fixed denominator always.

KPI 4 : Total Variable Cost Percentage


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Definition

Total Variable Cost Percentage shows how much of your revenue is immediately consumed by costs that change with volume. It’s your efficiency score for direct expenses like inventory and mandatory fees. Lower is always better because it means more contribution margin flows to cover fixed overhead, defintely.


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Advantages

  • Quickly flags rising direct cost inflation across F&B and gaming.
  • Guides decisions on pricing and service levels for ancillary revenue.
  • Directly impacts the overall gross profit margin health of the resort.
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Disadvantages

  • Doesn't account for large fixed costs like property depreciation or core staff.
  • Can mask operational issues if costs are improperly classified as fixed overhead.
  • Jurisdictional Gaming Taxes are often fixed by law, limiting immediate control.

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Industry Benchmarks

For integrated resorts, this percentage is highly sensitive to regulatory environments. While F&B Cost of Sales might typically run around 30% to 35% in luxury hospitality, the inclusion of high Gaming Taxes (which you project at 70% for 2026) drastically inflates the total variable burden. Successful operators aim to keep the combined variable load below 55% if possible, though high tax jurisdictions make this tough.

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How To Improve

  • Negotiate better supplier contracts to drive down F&B Cost of Sales below 60%.
  • Optimize the gaming floor mix toward games with lower effective tax rates.
  • Implement strict inventory controls to reduce spoilage and waste in F&B operations.

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How To Calculate

You calculate this by summing all costs directly tied to generating revenue and dividing that sum by the total revenue earned in the period. This metric must be tracked year-over-year to confirm efficiency gains.

Total Variable Cost Percentage = (COGS + Variable Opex) / Total Revenue


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Example of Calculation

Say your resort generates $100 million in Total Revenue for the year. Your F&B Cost of Sales is 60% of its associated revenue, and Gaming Taxes are 70% of gaming revenue. If F&B is 20% of total revenue ($20M) and Gaming is 70% ($70M), the variable costs are calculated separately before summing them.

Total Variable Cost % = (($20M 60%) + ($70M 70%)) / $100M = ($12M + $49M) / $100M = 61%

This example shows that even with high component costs like 60% F&B and 70% Taxes, the blended rate is 61% of total revenue. You need to reduce this 61% figure next year.


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Tips and Trics

  • Track F&B COGS daily against the 60% target threshold.
  • Segment variable costs by revenue stream (Rooms vs. Gaming vs. F&B).
  • Benchmark Gaming Taxes against regional competitors quarterly.
  • Ensure variable operating expenses like credit card processing fees are allocated correctly.

KPI 5 : Months of Cash Runway


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Definition

Months of Cash Runway tells you exactly how long your business can keep the lights on before the bank account hits zero. It’s the ultimate survival metric, calculated by dividing your current cash by how much cash you burn each month. For this resort, knowing this is vital because the projected minimum cash point is -$6135 million.


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Advantages

  • Shows immediate operational viability.
  • Informs fundraising timing and size needs.
  • Helps manage payroll and vendor commitments safely.
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Disadvantages

  • It assumes burn rate stays constant, which rarely happens.
  • It ignores seasonal swings common in resort operations.
  • A high runway number can mask poor unit economics.

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Industry Benchmarks

For large capital-intensive projects like a casino resort, benchmarks are less about months and more about milestones. Investors typically look for 18 to 24 months of runway post-major funding to reach sustainable positive cash flow. If your runway dips below 12 months before major revenue stabilization, refinancing risk spikes sharply.

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How To Improve

  • Accelerate collections on convention space rentals.
  • Negotiate longer payment terms with major F&B suppliers.
  • Increase Win Per Gaming Position (WPGP) to boost gross revenue faster.

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How To Calculate

You find the runway by dividing the cash you have on hand by the cash you are losing monthly. This is the Average Monthly Net Burn, which is your total operating expenses minus your total operating revenue for the month.

Months of Cash Runway = Current Cash Balance / Average Monthly Net Burn


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Example of Calculation

If the resort has $100 million in cash today, and the average monthly net burn (cash spent minus cash earned) is $10 million, the runway is 10 months. This calculation is defintely critical because the projected minimum cash point is -$6135 million.

Months of Cash Runway = $100,000,000 / $10,000,000 = 10 Months

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Tips and Trics

  • Track Net Burn weekly, not just monthly, for better control.
  • Model runway based on a 'stress case' scenario, not best case.
  • Ensure the Current Cash Balance includes committed credit facilities.
  • If the burn rate is high, focus on cutting fixed overhead first.

KPI 6 : Revenue Per Employee (RPE)


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Definition

Revenue Per Employee (RPE) tells you how much money the business pulls in for every full-time worker you employ. You calculate this metric to see if your growing staff is adding value proportionally to their cost. It’s a core measure of operational leverage.


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Advantages

  • Shows true productivity across all departments, not just sales.
  • Helps justify headcount additions against revenue targets.
  • Flags when overhead costs are outpacing revenue growth.
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Disadvantages

  • Ignores revenue quality (e.g., high-margin vs. low-margin streams).
  • Doesn't account for part-time staff or contractors effectively.
  • Can be misleading if major capital investments suddenly boost revenue without hiring.

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Industry Benchmarks

For integrated resorts, RPE needs to be high because fixed costs, like the physical property and high-end amenities, are substantial. A low RPE signals that your operational expenses are eating into the margins generated by gaming and lodging. You need to compare this figure against direct competitors in major entertainment hubs.

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How To Improve

  • Automate routine tasks in housekeeping or cage operations to keep FTE flat while revenue rises.
  • Focus hiring on revenue-generating roles (e.g., high-value casino hosts) rather than administrative overhead.
  • Increase utilization of existing staff through cross-training, especially between F&B and event support.

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How To Calculate

Revenue Per Employee = Total Revenue / Total FTE Count


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Example of Calculation

You must track RPE as your total staff count increases from the initial 300+ Full-Time Equivalents (FTEs) projected for 2026. If total revenue remains static, any increase in headcount directly lowers RPE. For example, if your Gaming Staff grows from 50 employees in 2026 to 75 by 2030, and total revenue doesn't keep pace, RPE will defintely fall, signaling poor labor efficiency.

RPE Impact Example: (Total Revenue) / (FTE 2026: 300) vs (Total Revenue) / (FTE 2030: 300 + 25 new hires)

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Tips and Trics

  • Segment RPE by department (e.g., Gaming vs. Hotel Operations).
  • Track RPE monthly, aligning it with seasonal occupancy peaks.
  • Factor in capital expenditure timing; large asset purchases can skew RPE temporarily.
  • Use RPE alongside GOPPAR to ensure efficiency isn't achieved by cutting necessary service levels.

KPI 7 : Non-Gaming Revenue Mix


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Definition

Non-Gaming Revenue Mix measures the percentage of total sales coming from non-casino sources, like lodging, food and beverage, and spa services. This ratio is key because a higher mix signals operational diversification and often lowers the scrutiny from gaming regulators.


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Advantages

  • Reduces regulatory risk review frequency and intensity.
  • Provides revenue stability when gaming volumes fluctuate.
  • Captures higher lifetime value from leisure travelers.
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Disadvantages

  • Non-gaming margins are typically lower than gaming margins.
  • Requires managing complex, diverse operational departments.
  • Success relies on attracting non-gambling resort guests.

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Industry Benchmarks

For integrated resorts, a healthy mix often targets 40% to 60% non-gaming revenue to demonstrate stability to investors and regulators. Resorts heavily weighted toward gaming (over 80%) face greater compliance costs and volatility risk.

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How To Improve

  • Aggressively price and market high-margin ancillary services.
  • Bundle resort fees with room packages to increase perceived value.
  • Focus marketing spend on driving high ADRs for lodging.

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How To Calculate

You calculate this mix by summing all revenue streams not derived from the casino floor and dividing that total by the overall revenue. You must review this metric monthly to catch shifts in customer spending patterns quickly.

Non-Gaming Revenue Mix = (Spa Revenue + Resort Fees + Other Non-Gaming Revenue) / Total Revenue

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Example of Calculation

For 2026 projections, we know Spa Services bring in $50,000 and Resort Fees bring in $80,000, totaling $130,000 in known non-gaming income. If the resort’s Total Revenue for that year was projected at $1,000,000, the calculation would look like this:

Non-Gaming Revenue Mix = ($50,000 + $80,000) / $1,000,000 = 0.13 or 13%

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Tips and Trics

  • Track Spa Services ($50,000 in 2026) and Resort Fees ($80,000 in 2026) separately.
  • Benchmark your mix against peer resorts operating under similar gaming jurisdictions.
  • If the mix drops below 30%, flag it immediately for executive review.
  • Ensure your accounting system defintely segregates gaming revenue codes.

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Frequently Asked Questions

Focus on RevPAR, Win Per Gaming Position (WPGP), and GOPPAR to balance hotel and casino performance Given high fixed costs ($1145 million/month), tracking Total Variable Cost Percentage (starting near 190%) and EBITDA growth (Y1 $265 million) is defintely critical for long-term health;