| Physician Reviewer Fees |
Variable |
Model at 12% of first-year revenue, falling to 8% by Year 5; subtract before contribution margin. |
Treating clinical labor as overhead instead of revenue-linked delivery spend. |
| Cloud Infrastructure and API Fees |
Variable |
Model at 7% of first-year revenue, falling to 3% by Year 5 as scale improves. |
Flat-lining cloud spend as general IT overhead. |
| Office Rent |
Fixed |
Include $12,000 per month in fixed operating burn throughout the planning range. |
Scaling rent with review volume without a capacity trigger. |
| Professional Liability Insurance |
Fixed |
Include $3,500 per month as baseline operating overhead. |
Leaving it out until claims activity appears. |
| Legal and Compliance Retainer |
Fixed |
Include $5,000 per month before measuring break-even revenue. |
Treating recurring compliance support as deal-by-deal spend. |
| Clinical Guideline Licensing |
Fixed |
Include $4,000 per month as required operating infrastructure. |
Burying licensing inside variable clinical delivery expenses. |
| CRM and ERP Subscriptions |
Fixed |
Include $1,800 per month as stable administrative software spend. |
Linking it to each new customer without support in the model. |
| Salaried Leadership and Staff |
Semi-fixed |
Hold salaries flat within each staffing plan, then step them up by year as headcount grows. |
Modeling payroll as a smooth percentage of revenue. |