AUTO GLASS REPAIR BUSINESS PLAN

I. Executive Summary

Company Description

The company name is not provided. It operates in the automotive repair sector, specifically auto glass repair and replacement, launching in 2026 with a mobile-first service model. Core offerings combine traditional glass repair and replacement with advanced ADAS (Advanced Driver-Assistance Systems) calibration to restore both physical and digital vehicle safety. Operations are based from a central hub in a major U.S. metropolitan area and use a fleet of fully equipped service vans to perform on-site work at customer locations, prioritizing safety, convenience, and technical excellence.

Target customers are modern vehicle owners who value time, safety, and OEM-level calibration—commercial fleets, rideshare drivers, and suburban households in metro areas. Short-term goals are to establish the hub, deploy the service fleet, and validate the mobile ADAS calibration workflow in year one (2026). Long-term goals are to scale the fleet regionally, standardize technician training and certification, and achieve recognized status for safety and calibration quality across multiple metropolitan markets.

Problem

Windshield chips and cracks compromise structural integrity and driver visibility and can trigger full shattering. Modern windscreens often include integrated safety sensors that need specialized recalibration; generalist shops frequently miss this need, creating a market gap for qualified, sensor-aware service. Consequences include increased safety hazards, higher long-term repair costs, legal exposure for obstructed views, schedule disruptions for drivers and fleets, and unmet demand for on-site, sensor-capable repair.

Existing providers largely address glass replacement but under-serve ADAS (advanced driver-assistance systems) recalibration, leaving vehicle owners at risk and fleets exposed to downtime. A mobile-first service that combines traditional glass work with ADAS calibration is necessary to restore both physical glass integrity and embedded safety systems. One clear need: timely, sensor-aware, on-site repair that prevents safety failures and costly follow-up work.

Solution

Vehicle owners and fleets face safety and downtime risk because many shops fail to recalibrate safety sensors after windshield work and mobile providers lack 2026-model equipment. Dropping a car at a shop for a full day also removes convenience and increases operational costs.

We deliver on-site repairs and replacements via mobile units that include calibrated equipment and certified technicians to restore ADAS functions, perform full-glass replacements, and back workmanship with a lifetime warranty, reducing safety risk, preserving vehicle value, and minimizing fleet downtime.

Mission Statement

Our mission is to deliver the most convenient, technically advanced, and reliable auto glass services across the United States, prioritizing vehicle safety and customer peace of mind. We lead the industry in ADAS integration and mobile service excellence so every customer leaves with total clarity and confidence. We commit to measurable safety outcomes, rapid response times, and transparent pricing.

Key Success Factors

Success rests on operational efficiency, stable demand channels, technical capability, low acquisition cost, and a scalable mobile model.

• Rising billable-hour efficiency: 0.8 to 1.7 billed hours per customer over five years.
• Strategic partnerships: contracts with major insurance carriers and commercial fleet managers.
• ADAS capability and certified technicians: calibration equipment plus technician certification as a technical moat.
• Low customer-acquisition cost: sustained by optimized digital marketing and a strong referral network.
• Mobile-first delivery model: scalable fleet-based service with lower overhead than fixed shops.

Financial Summary

Financials assume a 2026 launch with rapid growth, early breakeven in Jul-26, and full payback of initial capex within 23 months.

Initial capital needs include $85,000 for vehicles plus other capex totaling $210,000; minimum cash required is $669,000 (Jun-26); payback is 23 months and breakeven is Jul-26.

The plan shows positive and expanding EBITDA through year five, supporting a conservative but achievable return profile.

Funding Requirements

We require capital to fund 2026 capital expenditures, a minimum cash reserve, launch losses, and a first-year marketing push, supplied by owner equity and small business loans.

Projected launch 2026: initial EBITDA $36,000, breakeven July 2026; EBITDA $419,000 year two and $1,515,000 year five; COGS/variable costs ~26–30% of revenue; ROE 3.91, IRR 0.07; $85,000 in vehicles included in capex with a 23‑month payback.