BUSINESS CONTINUITY PROGRAM DEVELOPMENT BUSINESS PLAN

I. Executive Summary

Company Description

Our firm, named Resilience Harbor (name chosen to signal a safe, stable refuge during disruption), is a premier business continuity and disaster recovery consulting firm launching in 2026 and based in Chicago, a major U.S. business hub. We operate in the professional services sector, serving the U.S. small-to-medium enterprise (SME) market, with a focus on regulated industries such as healthcare, financial services, energy, and manufacturing. Core services include business impact analysis (BIA), living resilience plan development, tabletop exercises, and technical recovery implementation. What makes us distinct is a high-touch model staffed by certified professionals who deliver both strategic BIA and hands-on technical recovery work, producing scalable, continuously updated plans tied to measurable recovery objectives. One-line: We keep regulated SMEs operational when incidents hit.

Daily activities combine advisory workshops, system-level recovery builds, vendor coordination, and quarterly plan validation to maintain readiness. We sell fixed-fee program builds, subscription-based managed recovery services, and emergency retainer support—each engagement includes measurable SLAs and a documented plan handoff. Target clients are U.S. SMEs with 50–1,000 employees that must meet compliance and uptime requirements. Short-term goals: launch Q1 2026, sign 20 program clients in year one, and generate $1.0M in revenue. Long-term goals: scale to 100 active program clients and $6.0M ARR by year five, productize managed recovery, and establish regional delivery teams. One-line: We aim to turn one-off plans into continuous, revenue-generating resilience programs.

Problem

Small and medium-sized enterprises (SMEs) in the U.S. face rising operational risks from cyberattacks, natural disasters, and supply chain failures that can cause catastrophic financial loss. Many SMEs lack internal expertise or resources to build and maintain effective recovery frameworks. SMEs face a real chance of prolonged outage or permanent closure if they cannot recover quickly.

Current market solutions are generic and fail to meet regulated industries’ specific needs such as healthcare and finance. As a result, SMEs regularly: fail to meet industry-specific compliance, suffer prolonged downtime and revenue loss, lose customer trust and market access, face fines or legal penalties, and rely on one-size-fits-all recovery templates.

There is a clear need for high-touch, expert-led resilience consulting that combines business-impact analysis with technical recovery implementation and regulatory alignment. Tailored, living recovery plans for regulated SMEs are currently underserved and essential to prevent catastrophic operational and financial outcomes.

Solution

U.S. small and medium-sized enterprises face rising risk from cyberattacks, natural disasters, and supply-chain failures and typically lack in-house expertise to prepare. Our service provides hands-on, bespoke business continuity and disaster recovery planning that ties technical controls to operational procedures, validates readiness with tabletop exercises and simulations, and maintains plans continuously to protect revenue and reputation.

One-line summary: We turn continuity plans into tested, operational capabilities that reduce downtime and restore critical services.

Mission Statement

Our mission is to empower U.S. small and medium-sized enterprises to withstand the unexpected by delivering robust, bespoke business continuity and disaster recovery solutions that protect their revenue, reputation, and future. We commit to proactive planning, practical expertise, and measurable outcomes so clients are prepared for today’s risks and resilient against tomorrow’s uncertainties. We prioritize customer trust, operational integrity, and responsible stewardship of resources to help every client survive and thrive.

Key Success Factors

The business succeeds by combining expert staff, a repeatable methodology, channel partnerships, a recurring-revenue model, and continuous validation.

• Certified consultants: highly skilled team providing specialized expertise in regulated sectors (healthcare, finance).
• Proprietary methodology: delivers high-quality, actionable plans that go beyond simple templates.
• Strategic partnerships: referrals from IT providers and insurance brokers create a steady pipeline of high-value leads.
• Recurring revenue focus: converts initial projects into long-term managed continuity retainers.
• Regular testing and exercises: ongoing exercises ensure client readiness and build a reputation for reliability.

Financial Summary

Key financial milestones and projections for the Business Continuity Program Development plan.

Financial requirements: maintain a minimum cash balance of $610,000 (reached Jun-27); breakeven expected Oct-26; total payback period 36 months; anticipated return metrics: IRR 4.98% and ROE 3.54%.

Overall outlook: revenue grows from $757k in 2026 to $2.524M in 2028 with EBITDA turning positive in 2027 and rising thereafter.

Funding Requirements

The business requires capital to cover startup CAPEX, the 2026 operating base, the 2026 marketing program, and a minimum cash buffer to secure operational continuity through the first 18 months.

Financial highlights: Year 1 revenue $757,000; Year 5 revenue $5,423,000; operational breakeven October 1, 2026; payback 36 months; EBITDA from -$175,000 (Year 1) to $2,105,000 (2030); IRR 4.98%; ROE 3.54%; minimum cash position $610,000 reached June 1, 2027.