LANDLORD REFERENCE VERIFICATION SERVICE BUSINESS PLAN

I. Executive Summary

Company Description

The company is named Austin Tenant Intelligence; the name reflects its Austin, Texas roots and focus on actionable rental-screening insight. We operate in the U.S. residential property services sector, providing premium tenant screening and landlord reference verification as a fee-for-service offering. Our core services are human-verified landlord interviews and detailed rental-history verification delivered through a proprietary case-management platform and a team of trained specialists. We sell qualitative context, not just reports. One-line: We turn landlord conversations into decision-ready intelligence.

We conduct structured phone and video interviews, document collection, database cross-checks, and multi-step verification workflows to validate tenancy claims and flag risk factors. What sets us apart is our emphasis on live, repeatable human verification, a specialist-trained team, and a workflow platform that enforces evidence capture and audit trails—designed for high-value portfolios and boutique managers. Target customers are US professional landlords, single-family rental investors, and property managers who prioritize asset protection over low-cost screening. Short-term goals: reach 500 paid reports and three regional property management partnerships within 12 months. Long-term goals: national coverage, enterprise integrations, and recognition as the leading authority on high-touch tenant due diligence. One-line: We scale trust for owners who can’t afford screening errors.

Problem

Independent landlords and small property managers face measurable financial risk from unpaid rent, eviction-related legal fees, prolonged vacancies, and costly property repairs because standard automated screening—credit and criminal checks—fails to capture qualitative, behavioral, and situational signals that predict tenant risk.

Current tools often provide outdated, incomplete, or ambiguous background data and do not reliably verify landlord references; as a result, owners lack the contextual information needed to protect high-value assets and make informed leasing decisions.

There is a clear need for human-verified intelligence—landlord interviews and meticulous rental history verification—to close this gap and reduce eviction, turnover, and rehabilitation costs.

Solution

Landlords and property managers face financial risk from tenants that automated screens miss because standard reports lack behavioral context. Our service provides high-touch tenant screening centered on rental history verification and structured landlord interviews, producing actionable qualitative reports that flag payment patterns, property care, lease compliance, and eviction risk and that integrate with existing workflows.

One line: replace time-consuming reference calls with a single decision-ready report that reduces placement risk and speeds tenant decisions.

Mission Statement

We empower property owners and managers with human-verified intelligence that secures trustworthy tenants and protects real estate investments through meticulous accuracy and uncompromising compliance. We deliver qualitative, investigator-led screening that automated systems cannot match and set the national standard for tenant due diligence. Our aim is simple: provide every client with true peace of mind through the most thorough, integrity-driven screening process in the industry.

Key Success Factors

Success requires consistent, compliant tenant-reference reports, scalable specialist staffing, seamless platform integrations, controlled acquisition costs, and secure proprietary systems.

• Maintain FCRA and FHA compliance in every report.
• Scale verification team while preserving report quality and consistency.
• Integrate with major Property Management Software to drive volume and retention.
• Keep Customer Acquisition Cost competitive while positioning a premium hourly brand.
• Develop proprietary CRM to manage sensitive data and streamline operations.

Financial Summary

Summary of the company's near-term financial trajectory and key return metrics for investors.

The plan requires a minimum cash cushion of $443,000 (minimum cash month: Aug-26) to reach operational stability; breakeven is projected for Sep-26 (9 months) with payback in 30 months; expected returns are IRR 6.08% and ROE 7.54%.

Financial outlook: revenues scale from $883k in 2026 to $3.68M in 2028 while EBITDA turns positive and grows materially.

Funding Requirements

We seek $650,000 in seed capital to fund product build, compliance, go-to-market, and a working-capital buffer to reach breakeven in Sep-2026.

Projected first-year revenue: $883,000; Year 5 revenue: $8,118,000; breakeven in 9 months (Sep-2026); EBITDA Year 1: -$105,000, Year 5: $3,711,000; IRR 6.08%, ROE 7.54%.