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7 Strategies to Increase Resort Profitability and EBITDA

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Key Takeaways

  • Maximize incremental EBITDA growth by prioritizing the aggressive scaling of high-margin ancillary revenue streams, particularly Spa services which have low COGS.
  • The fastest path to improving net contribution margin is immediately reducing reliance on high-cost Travel Agent Commissions, targeting a reduction from 30% to 26% over five years.
  • Achieving the $324 million EBITDA target requires rigorous management of Labor Cost Per Occupied Room Night (LPCOR) to ensure staffing scales efficiently without outpacing revenue growth.
  • Dynamic pricing and careful room mix management must be employed to fully capitalize on premium room yields as occupancy rises toward the 82% target.


Strategy 1 : Dynamic Pricing & Mix Management


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Optimize Room Mix

You need software to adjust rates daily across your four room tiers. Focus pricing power on the Grand Villa and Penthouse rooms, since these premium offerings disproportionately lift your overall RevPAR (Revenue Per Available Room). This mix management is key to immediate profitability gains.


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Software Inputs Needed

Implementing dynamic pricing software requires clean, real-time data feeds. You need historical occupancy rates, competitor pricing snapshots, and segmented demand forecasts for all four room tiers. The initial setup cost often includes integration fees, usually between $5,000 and $15,000 for mid-sized properties, plus monthly SaaS fees based on unit count.

  • Historical occupancy percentage.
  • Competitor pricing feeds.
  • Demand forecasting accuracy.
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Maximize Premium ADR

Optimize your ADR (Average Daily Rate) by setting higher floor prices for the Grand Villa and Penthouse tiers during peak demand windows. Your premium units should capture 1.8x to 2.5x the base room rate when demand allows. Software automates this mix management, preventing you from leaving money on the table during high-demand weekends in Q3.

  • Set higher minimum rates for premium rooms.
  • Automate rate drops only when occupancy lags targets.
  • Monitor RevPAR lift daily, not just occupancy.

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Watch Implementation Speed

If your software implementation takes longer than 90 days to deploy across all distribution channels, your initial RevPAR growth projections will be missed. Churn risk rises if staff resists the new pricing structure, so ensure sales and front desk teams understand the why behind the automated rate changes defintely.



Strategy 2 : Upsell High-Margin Services


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Target Ancillary Growth

Focus on driving $55,000 in new ancillary revenue this first year by pushing packages, aiming for 20% growth above the current $275,000 base. The 30% COGS for Spa is strong, but the 120% COGS for Food & Beverage needs immediate attention before scaling sales efforts.


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Track Package Profitability

You need clear systems to track ancillary revenue streams separately from rooms to measure success. Estimate the required staffing hours for F&B and Spa service delivery to calculate true variable costs, especially given the high F&B cost structure. This tracks the inputs needed for the upsell push.

  • Define package bundling costs.
  • Track Spa revenue vs. F&B revenue.
  • Model the impact of $275,000 base growth.
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Fix F&B Cost Structure

To make this strategy work, you must fix the F&B cost structure immediately. If F&B COGS is truly 120%, you lose money on every meal sold, making revenue growth unprofitable. Negotiate better vendor contracts or sharply reduce waste to get that number down to 100% or less; this will defintely impact margins.

  • Audit F&B supplier pricing now.
  • Bundle spa services with dining credits.
  • Target 20% ancillary growth goal.

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Prioritize Spa Upsells

The Spa segment, with only 30% COGS, offers immediate, high-margin contribution toward your $55,000 growth target. Package high-value treatments with room upgrades to increase the average spend per guest night while minimizing variable cost drag on profitability.



Strategy 3 : Reduce Commission Dependence


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Cut Agent Fees Now

You must aggressively move bookings away from travel agents to capture savings tied to your room revenue. Cutting the commission rate from 30% to 26% through direct channels saves about $90,000 annually, based on projected 2026 figures. This is pure margin improvement.


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Commission Cost Drivers

Travel agent commissions are a variable cost tied directly to room revenue, not fixed overhead. This cost is calculated as 30% of the revenue generated from bookings made through these third-party agents. You need accurate tracking of room nights sold via agents versus direct bookings to measure the impact.

  • Commission rate: 30% of room revenue.
  • Target rate: Aim for 26%.
  • Revenue driver: Occupied room nights.
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Shift Booking Mix

Stop paying the high commission by incentivizing guests to book directly on the resort website or via your own sales team. Every booking shifted saves 4% of that room's revenue. If you hit the 26% goal early, you realize the $90,000 sooner. Don't defintely rely on agent volume for occupancy targets.

  • Incentivize direct booking conversion.
  • Focus on own-channel marketing spend.
  • Avoid volume over margin trade-offs.

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The $90k Opportunity

Shifting booking mix is a critical lever for profitability, especially since room revenue is primary income. If agent reliance stays high, you forfeit nearly $90k in potential profit, even if 2026 revenue projections hold steady. Focus on improving your direct booking engine now.



Strategy 4 : Labor Efficiency Scaling


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Control Staffing Ratios

You must track Labor Cost Per Occupied Room (LPCOR) immediately. This metric shows how efficiently staff supports guest stays. If you hire Housekeeping or F&B Service Staff too fast, your operating leverage defintely disappears. Watch this ratio closely as occupancy rises.


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Estimate LPCOR Inputs

To calculate LPCOR, you need total monthly payroll for Housekeeping and F&B Service Staff. Divide that payroll cost by the total number of occupied room nights for the same period. This cost is operational, not initial CAPEX, but it dictates ongoing profitability.

  • Track payroll for Housekeeping.
  • Track F&B Service Staff wages.
  • Monitor total occupied room nights.
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Manage Labor Growth

Control staff additions strictly against forecasted occupancy growth. Avoid hiring F&B staff based only on projected ancillary revenue; tie headcount directly to room utilization first. If ADR rises but utilization lags, you are overstaffed.

  • Link hiring to room utilization.
  • Cross-train staff where possible.
  • Benchmark against peer resorts.

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Protect Operating Leverage

Your planned labor expansion in Housekeeping and F&B must be directly validated by rising RevPAR (Revenue Per Available Room). If occupancy growth slows, freeze hiring immediately to protect margins.



Strategy 5 : Tighten F&B Inventory Control


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Cut F&B Ingredient Waste

Reducing your current 120% Food & Beverage Ingredients Cost of Goods Sold (COGS) to 100% by 2030 is critical. This operational shift directly adds two percentage points to the F&B contribution margin. Focus on vendor negotiation and strict waste protocols now.


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Inputs for Ingredient Costing

F&B Ingredients COGS covers all raw material costs for menu items sold across dining venues and banquets. To track this, you need precise purchase order data against actual plate costs. If your current COGS is 120%, it means you are spending $1.20 on ingredients for every dollar of F&B revenue recognized.

  • Track ingredient purchase prices monthly.
  • Measure spoilage and waste volume.
  • Benchmark against industry standard 30-35%.
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Drive COGS Down to 100%

Hitting 100% requires aggressive management of both procurement and kitchen floor discipline. Renegotiate supplier terms for volume discounts immediately, especially for high-usage items like prime proteins or specialty produce. Waste reduction efforts must be measurable, perhaps tracking plate returns or spoilage logs daily. This is defintely achievable.

  • Demand tiered pricing from vendors.
  • Implement daily portion control checks.
  • Audit inventory counts weekly, not monthly.

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Margin Impact

Gaining those two points of margin from 120% COGS down to 100% translates directly to more cash flow supporting the $88 million in initial capital expenditures. That’s real money.



Strategy 6 : Accelerate CAPEX Utilization


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Mandate CAPEX ROI

You invested $88 million in physical assets like the Kitchen and Spa; that money must start earning back the second construction wraps up in late 2026. The only acceptable metric for success is immediate, measurable growth in RevPAR (Revenue Per Available Room) that proves the upgrade was necessary.


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Tracking the $88 Million Spend

This $88 million CAPEX covers major infrastructure, specifically the new Kitchen facilities, the Spa build-out, and crucial IT upgrades across the property. You need to track completion milestones against the late 2026 deadline. The justification relies on linking these specific assets to higher Average Daily Rate (ADR) and increased ancillary spend post-launch.

  • Track IT implementation completion date.
  • Monitor Kitchen commissioning costs.
  • Link Spa soft opening to initial bookings.
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Speeding Up Utilization

You can't reduce this sunk cost, but you must accelerate its revenue impact to avoid a negative cash drag. A delay past late 2026 means carrying costs without returns, hurting ROI projections siginificantly. Ensure operational readiness is 100% day one to capture peak seasonal demand immediately.

  • Pre-sell Spa packages now.
  • Train staff 30 days prior.
  • Test IT systems early.

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The 90-Day Checkpoint

If the new facilities don't immediately support higher room rates or drive ancillary revenue—like boosting the $275,000 ancillary base by 20%—the payback period extends dramatically. Track the first 90 days of RevPAR post-launch; if it’s flat, the project failed its core financial mandate.



Strategy 7 : Negotiate Fixed Overhead


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Target Fixed Savings

Review your Property Insurance at $15,000/month and Utilities Base at $25,000/month every year. Small reductions here translate directly to over $100,000 in annual fixed overhead savings, improving profitability immediately.


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Insurance Cost Inputs

Property Insurance runs $15,000 per month, protecting your $88 million in initial capital expenditures (CAPEX). To estimate savings, compare your current policy limits against three new quotes. This cost is fixed until the annual renewal date.

  • Cost: $15,000 monthly
  • Review trigger: Annual renewal
  • Needed input: New carrier quotes
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Utilities Optimization

The Utilities Base cost is $25,000 monthly. Manage this by optimizing consumption, perhaps using data from the new IT upgrades. Focus on operational efficiency rather than just finding a cheaper supplier defintely.

  • Benchmark against regional averages
  • Audit usage patterns quarterly
  • Target 5% consumption reduction

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Annualizing Overhead Wins

Achieving $100,000 in annual savings means $8,333 less in fixed costs every month. This directly increases your operating leverage, making every dollar of ancillary revenue you earn from spa or dining go further toward profit.



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Frequently Asked Questions

Your resort model projects an exceptionally high EBITDA margin, starting near 794% in 2026 While typical luxury resorts aim for 30% to 40%, maintaining this 79% margin depends heavily on controlling the low labor costs ($149 million in 2026) relative to high room revenue ($233 million)